You earn by owning the paperwork and copies of everything sent. I had everything when conversing with a rep in individual. He told me which the presents and selections were not A part of any promo, and defined how Telus was getting flooded with these types of challenges.
You are able to only modify it. I waited for an hour over the cellular phone to speak to a human. He was beneficial, but had to redirect me to a different individual. I was then on hold for one more hour. They made available me an improved deal, but it really was not what was presented on-line. Those people discounts are for new customers. Like a faithful customer I must pay back $78 compared to $60 for just a new customer, to the service I preferred.
If our reply resolved your issue, you should click Take as Alternative to aid Some others within the Local community. View Resolution in original submit
Hello RoHo_ and many thanks for your time and effort, our team are going to be delighted to look into this along with you. We'll have to have additional information concerning your account so we are going to ship you a private concept Soon, thanks!
@Oleginza Wrote: I called Telus CS at eight.55AM Mountain time and they hanged up on me, saying that I must phone through "frequent office several hours". Is this for real?
I am looking for the telephone number to connect with to speak into a agent and questioning whenever they can be found in the weekend. I need to make payment arrangements and tried to on chat, even so they informed me I have to get in touch with.
I too happen to be hoodwinked into signing up with them - cell, internet and residential protection. Was informed my mobile will not likely improve if I up grade (false, which I ought to have known superior nevertheless the rep stored insisting after inquiring various situations). Property protection is simply not needed for me, nevertheless the worsted A part of it is the fact It can be actually not a thing that is trusted. My lock that is supposed to unlock by using a passcode refuses to operate. The installer arrived back to repair it nonetheless it labored two times immediately after he reset it then not because. Then In the event the internet goes out it is ineffective, so far as I'm able to see it's offline then.
Has any individual been charged for telus and almost nothing was even attached? N they wont pay back me again yesterday
If our reply settled your problem, please click Acknowledge as Resolution to help you Other individuals inside the community.
If you discover a publish practical, remember to give the creator a "Kudo" or mark being an recognized Alternative if it solves your problems.
The TELUS crew acknowledges that our perform spans quite a few Territories and Treaty locations and we have been grateful for the traditional Expertise Keepers and Elders that are with us currently, anyone who has gone ahead of us and the youth that inspire us.
I had to Make contact with CS today with Chat and also the department I would like to speak to is only offered by telephone. The CS on Chat arranged a call back at an agreed upon time slot. When that Division identified as me later I received everything sorted out.
Vehicle-propose aids you rapidly slender down your search results by suggesting feasible matches when you sort.
I used to be just trying to leave some feed-back (also to vent) so that perhaps Telus will make conversation less difficult in the future. The complete ordeal was incredibly unpleasant - all over a little bit digital camera I desired to return.
In the coming weeks and months, we will be Doing the job to increase the items Telus TV support Canada and services supported, so retain examining again for updates.